.employee-workspace{display:flex;flex-direction:column;gap:10px;min-height:0}.workspace-top{display:flex;align-items:center;justify-content:space-between;font-size:18px}.workspace-top button{font-size:14px;padding:5px 10px}.workspace-columns{display:grid;grid-template-columns:minmax(0,2fr) minmax(290px,1fr);gap:20px;min-height:380px}.work-surface{background:white;border:1px solid #cbd6dc;border-radius:7px;min-width:0;overflow:hidden}.work-appbar{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:11px 16px;background:#f3f5f7;border-bottom:1px solid #d7e0e5}.work-appbar small{font-size:12px;font-weight:500}.work-brand{display:inline-flex;align-items:center;gap:8px;font-size:15px;font-weight:650}.work-brand img{width:23px;height:23px;object-fit:contain}.excel-bar{background:#eaf3ed;color:#17633f}.teams-bar{background:#eeedf7;color:#424080}.work-body{padding:18px;display:flex;flex-direction:column;gap:14px}.work-table{border-collapse:collapse;width:100%;font-size:18px;background:#fff}.work-table td,.work-table th{padding:9px 12px;border:1px solid #d5dee0;text-align:left}.work-table th{font-size:13px;background:#eef4ef;color:#365c47}.work-changed td{background:#fff0bf;animation:field-reveal .7s ease-out}.work-message{font-size:20px;line-height:1.4;padding:8px 0}.work-message small{display:block;font-size:11px;font-weight:700;letter-spacing:.03em;margin-bottom:5px;color:#596b76}.work-message.prompt{background:#eef2f5;border-radius:7px;padding:12px 16px;max-width:94%;align-self:flex-end}.work-message.improved{background:#e8f3e9;padding:12px;border-left:3px solid #3c8052}.work-message.draft{border-left:3px solid #b7c3ca;padding-left:14px}.work-empty{padding:25px 15px;text-align:center;color:#536774;font-size:20px;line-height:1.7}.work-empty strong{font-size:25px;color:#294957}.work-result{padding:10px 13px;background:#edf5ed;border-left:3px solid #50835d;font-size:17px;line-height:1.4}.work-result.warning{background:#fff4d9;border-color:#b88c35}.work-story{display:flex;flex-direction:column;gap:17px;padding:4px 0}.work-story blockquote{font-family:var(--serif);font-size:23px;line-height:1.35;margin:0;color:#233e51}.work-story small{font-size:11px;letter-spacing:.07em;font-weight:700;color:#627583}.work-story p{font-size:18px;line-height:1.4;margin-top:5px}.work-consequence{padding:12px 0;border-top:1px solid #d3dce1}.workspace-actions{display:flex;flex-direction:column;gap:8px;margin-top:auto}.workspace-actions button{font-size:15px;padding:10px 12px;text-align:left}.employee-strip{display:grid;grid-template-columns:repeat(9,1fr);gap:6px;border-top:1px solid #d3dce1;padding-top:9px}.employee-strip button{text-align:left;background:transparent;border-color:transparent;padding:6px 9px}.employee-strip b{display:block;font-size:16px}.employee-strip span{display:block;font-size:11px;color:#596f7c;white-space:nowrap}.employee-strip button[aria-pressed=true]{background:#e2ebee;border-color:#9bb4bf}.incoming-files{display:grid;grid-template-columns:repeat(3,1fr);gap:9px}.incoming-files section{background:#f4f7f8;border:1px solid #d4dfe4;padding:9px}.incoming-files b,.incoming-files span,.incoming-files code{display:block}.incoming-files b{font-size:15px}.incoming-files span{font-size:12px;color:#687c86}.incoming-files code{font-size:14px;margin-top:6px}.work-chat-excerpt{background:#fbf7f1;border:1px solid #e6ded3;padding:10px 13px;font-size:16px;line-height:1.4}.work-chat-excerpt p{margin-top:5px}.finance-work{gap:10px}.finance-work .work-table{font-size:16px}.finance-work .work-table td{padding:7px 10px}.peer-reveal{background:#f9f4e8;padding:15px;border:1px solid #e2d6ba}.peer-reveal h3{font-size:22px;line-height:1.2;margin:7px 0}.peer-reveal p{font-size:17px}.peer-task{margin-top:14px;background:white;border:1px solid #d9dfdf;padding:10px}.peer-task code{display:block;font-size:14px;line-height:1.7;margin-top:7px}.work-source-links{display:flex;gap:12px;flex-wrap:wrap}.work-source-links button,.work-source{font-size:16px;color:#3c4585;text-align:left}.phone-scene{display:flex;justify-content:center;align-items:center;gap:24px;background:#eaeef0;height:100%;padding:15px}.practice-phone{width:325px;min-height:330px;background:white;border:5px solid #283440;border-radius:22px;overflow:hidden}.phone-speaker{height:5px;width:64px;background:#283440;border-radius:0 0 5px 5px;margin:auto}.practice-phone .work-appbar{padding:8px}.practice-phone .work-appbar small{font-size:10px}.phone-captions{padding:10px 14px}.phone-captions .work-message{font-size:17px;padding:6px;margin:3px 0}.phone-captions .work-message small{font-size:9px}.phone-context{font-size:16px;line-height:1.6;width:150px}.ticket-history{display:grid;grid-template-columns:1fr 1fr;gap:12px}.ticket-history p{font-size:18px;line-height:1.4;border:1px solid #d9e2e6;padding:12px}.ticket-history b{display:block;font-size:12px;color:#5f7280;margin-bottom:4px}.abandoned-chat{border:1px solid #e0e2e4;padding:12px;background:#f7f7f8}.abandoned-chat .work-message{font-size:17px;padding:7px}.launch-feedback{background:#f6f5fc;border:1px solid #d8d4e8;padding:15px;font-size:18px;line-height:1.5}.launch-feedback span{display:block;font-size:16px;color:#596c78;margin-top:9px}.rollout-metrics{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.rollout-metrics section{padding:18px;background:#eef3f6}.rollout-metrics strong{display:block;font-size:33px}.rollout-metrics span{font-size:17px}.work-bigquote{font-size:25px;line-height:1.5;margin:20px}.friday-messages{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.friday-messages section{border:1px solid #d5ddeb;padding:12px;background:#f5f5fb}.friday-messages b{font-size:14px;color:#534a87}.friday-messages p{font-size:20px;margin:10px 0}.friday-messages span{font-size:17px;line-height:1.5}.reconcile-note{background:#fff2cd;padding:18px;font-size:20px}.reconcile-note b{display:block;font-size:14px;margin-bottom:5px}
@keyframes field-reveal{from{box-shadow:inset 0 0 0 3px #c69c3a;background:#ffdf7f}to{box-shadow:inset 0 0 0 0 transparent}}@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
@media(max-height:800px) and (min-width:1000px){.workspace-columns{min-height:345px;gap:17px}.work-body{padding:13px;gap:10px}.work-appbar{padding:8px 13px}.work-message{font-size:18px}.work-story{gap:12px}.work-story blockquote{font-size:22px}.work-story p{font-size:17px}.work-table td{padding:7px 10px}.work-chat-excerpt{font-size:14px}.incoming-files code{font-size:13px}.finance-work .work-table{font-size:15px}.work-result{font-size:15px;padding:8px 10px}.workspace-actions button{padding:8px 10px}.phone-scene{padding:9px}.practice-phone{min-height:305px}.employee-strip{padding-top:6px}.employee-strip button{padding:4px 7px}}
@media(max-width:900px){.workspace-columns{grid-template-columns:1fr}.employee-strip{display:flex;overflow:auto}.employee-strip button{min-width:100px}.phone-scene{min-height:380px}.work-story{padding:15px}.friday-messages{grid-template-columns:1fr}.work-table{font-size:14px}.work-table th,.work-table td{padding:6px}.work-surface{overflow:auto}}
.workspace-complete{font-size:14px!important;line-height:1.4!important;color:#6b8170;border-top:1px solid #d4e0d5;padding-top:12px;margin:0!important}
.transformation-receipt{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;background:#edf4ef;border:1px solid #d8e5db;font-size:17px;color:#4b7056}
.payoff-source{font-size:13px;color:#7d8e80}
.exception-decision,.repeatable-receipt{display:flex;flex-direction:column;gap:5px;padding:12px 14px;border-left:3px solid #bca46c;background:#fff6dd;font-size:16px;line-height:1.4;color:#826d44}
.repeatable-receipt{background:#eef5ee;border-color:#89ac8b;color:#547859}
.exception-decision span,.repeatable-receipt span{font-size:14px;color:#8e825f}
.repeatable-receipt span{color:#79977b}
.peer-task .work-table{font-size:14px;margin-top:12px}
.peer-task .work-table th,.peer-task .work-table td{padding:7px;font-size:13px}
.peer-work-status{font-size:14px!important;color:#927d55;line-height:1.4!important;margin-top:12px!important}
.peer-manual-cases{margin-top:14px}
.peer-manual-cases p{padding:9px 0;border-bottom:1px solid #e6e0d3;font-size:15px}
.peer-practice-request{font-size:20px!important;padding:14px 0;color:#80694a}
.ops-groups{display:flex;gap:12px;padding:12px 0;border-block:1px solid #dde2e8}
.ops-groups>span{flex:1;font-size:15px;color:#78869a}
.ops-groups b{font-size:25px;color:#505b84;margin-right:5px}
.source-case-preview{background:#f5f5fa;border:1px solid #deddea;padding:13px 16px}
.source-case-preview>small,.ava-payoff>section>small,.leah-payoff>section>small,.procedure-answer>small{display:block;font-size:10px;font-weight:650;letter-spacing:.04em;color:#8896a5;margin-bottom:9px}
.source-case-preview>p{font-size:18px;line-height:1.45;color:#687b90}
.source-case-preview>.text-button{margin-top:9px;font-size:12px}
.ava-payoff,.leah-payoff{display:grid;grid-template-columns:1fr 1.2fr;gap:22px}
.compact-ticket-history>p{display:flex;gap:10px;align-items:baseline;padding:9px 0;border-bottom:1px solid #e0e7eb;font-size:15px;line-height:1.3;color:#7990a0}
.compact-ticket-history b{color:#9aabb5;font-size:11px}
.ava-payoff .work-message{font-size:21px;line-height:1.5;margin-top:8px}
.procedure-answer{padding:13px 17px;background:#f3f6f9;border-left:3px solid #9eb4c7}
.procedure-answer ol{padding-left:20px;margin:0;font-size:18px;line-height:1.55;color:#5a758b}
.procedure-answer>.text-button{font-size:12px;margin-top:10px}
.compact-feedback{font-size:17px;padding:13px 16px}
.compact-feedback span{font-size:15px;margin-top:6px}
.compact-feedback p{font-size:14px;line-height:1.4;margin-top:8px;color:#8a98a5}
.reconciliation-rows p{display:flex;flex-direction:column;gap:5px;padding:12px 0;border-bottom:1px solid #dfe5eb;font-size:16px;line-height:1.4;color:#7b8ca1}
.reconciliation-rows b{font-size:12px;color:#5d668b}
.reconciliation-question{padding:12px 0;font-size:16px;line-height:1.4;color:#a18a5e}
.leah-payoff .work-message{font-size:20px;line-height:1.5}
@media(max-height:800px) and (min-width:1000px){.transformation-receipt{padding:9px 12px;font-size:16px}.exception-decision,.repeatable-receipt{padding:9px 12px;font-size:15px}.peer-reveal{padding:12px}.peer-reveal h3{font-size:20px}.peer-task{margin-top:10px;padding:8px}.peer-task .work-brand{font-size:13px}.peer-task .work-table th,.peer-task .work-table td{padding:6px}.work-story blockquote{font-size:21px}.source-case-preview>p{font-size:17px}.ops-groups{padding-block:9px}.ops-groups b{font-size:22px}.compact-ticket-history>p{padding-block:7px;font-size:14px}.ava-payoff .work-message{font-size:19px}.reconciliation-rows p{padding-block:9px;font-size:15px}.leah-payoff .work-message{font-size:18px}.procedure-answer ol{font-size:17px}.compact-feedback{font-size:16px}}
@media(max-width:900px){.ava-payoff,.leah-payoff{grid-template-columns:1fr}.ops-groups{flex-wrap:wrap}.ops-groups>span{min-width:120px}.transformation-receipt{flex-wrap:wrap}.peer-task .work-table{font-size:15px}}